Sometimes you’re in the market for a custom production house. Beyond “the basics,” taught successfully by several responsible vendors, you might also have need for a customized training program that will address items that are specific to your organization’s procedures, policies or specific equipment.

What should you look for?

To begin, you should select a producing organization that has a long track record of producing similar multiple-media training programs for their customers. And, they should be able to demonstrate to you similar custom programs for your analysis.

Secondly, you are looking for a custom vendor that specializes in adult education – an organization that realizes what it takes to motivate and train adults in their own simulated environment. And, above all, a vendor that realizes that media training is ultra important to 40% of the American workforce that does not read above a 4th Grade level. If that vendor does not specialize in optional word-for-word audio, disqualify them as a potential candidate.

You’re also looking for a vendor that is fully capable of determining what training needs exist and how best to meet them. In short, a producer that knows when to call in subject matter experts for specific expertise in a particular area, and how to gather the necessary information, presenting it clearly and logically to the learners.

Your vendor-of-choice should demonstrate that they understand the importance of remediation, so that the learning can be completed successfully. That vendor should also understand training as a just-in-time resource that can be used efficiently whenever and wherever — after the initial instruction has taken place.

If you pick the right custom courseware producer you should, then, be able to cut your workers time-in-classroom by 50-70% which, of course, gives you a relatively quick ROI on your custom multiple-media courseware.

More on Tuesday – – – – –

— Bill Walton, Founder of ITC Learning