June 22, 2016

Are you offering e-Learning courses to your trainees as part of their assigned training?

If so, you should periodically step back and objectively evaluate the effectiveness of your e-Learning initiatives.

In doing so there are several criteria you need to examine:

1)  Have your enrollments increased, decreased or stayed relatively flat?

(Your learners are, subjectively, telling you something about your offerings.  Word of mouth is communicating to you in a positive or negative way.  People will endorse your selections if they feel that those offerings have value to their future success, and the attendant personal rewards.)

2)  Do your learners complete the e-Learning programs you assign?

(Nationally, more than half do not.  Remember that the tracking results your LMS provides are making a valid assessment of your offerings.  Ask yourself, “Why did so many fail to complete the course?”  In too many cases it will be because you are trying to pass off converted PowerPoints as e-Learning — a grievous mistake.)

3)  Are the trainees’ immediate supervisors happy or displeased with the transfer of knowledge from the classroom to the shop floor?

(If the e-Learning you are offering does not translate into more efficient and effective on-the-job performance that, too, is telling you something about the effectiveness of your offerings.  After all, the transfer of performance objectives in the classroom should have a direct correlation to the trainees’ on-the-job performance in your plant.  And their supervisors should be encouraged to give you honest feedback as they are the ones who will see a direct connection between the training you provide and actual job performance.)

Of course, there are other evaluation tools like cost control and time savings but if you track the above three you’re going to have a pretty good idea.

When you examine the results objectively, you’ll quickly discover that your e-Learning initiatives have been a success — or failure.

Ultimately, management will evaluate whether or not you have positively contributed to reduced expenses, increased revenues, and/or increased market share.  Be sure you are on the right side of that evaluation!

I will be on vacation next week.  More on Wednesday, July 6th.  Enjoy your Independence Day weekend!

     — Bill Walton, co-Founder, ITC Learning  (Mondays & Wednesdays)

 (This is a personal blog.  Any views or opinions represented in this blog are personal and belong solely to the blog owner,, an independent consultant.  They do not represent those of people, institutions or organizations that the owner may or may not be associated with in a professional or personal capacity.)