January 25, 2016

“ . . . the main purpose of Training and Development is to anticipate change and respond proactively to it. Changes include a wide variety of occurrences:

▪ The changes in the organization due to mergers, acquisitions, growth and downsizing;

▪ The changes or advances in technology requiring new skill-sets;

▪ New competitive pressures requiring more efficiency;

▪ New rules or regulations that change how the organization runs and/or ones that change the makeup of the workforce;

▪ Making sure that the new employees or employees moving to new jobs have the basic knowledge and skills to accomplish the job, even if there’s been no change.

A Learning Organization is an organization that has the capacity to adapt and change with a changing environment. This means that as the employees need to accomplish new tasks, they receive the needed training for the new tasks and the development needed to prepare for the future. Most successful businesses are learning organizations.“ (excerpted from “The Influence of Technology on Training and Development for your Company” by Ginny Stibolt)

And that apropos introduction leads us to the question: “What force separates the winners from the losers in today’s marketplace?”

Answer: “The same force that has shaped survivors throughout history — adaption to change!”

Since the beginning of time, it has been those who have learned to control change that have prospered.

How does an organization acquire the skills and knowledge to meet the challenges posed by change?

Through well designed training, of course!

A successful company needs managers and planners who can see the potential within the changes taking place around their organization — and, then, utilize that potential toward meeting company goals.

And, a successful company needs skilled employees at many levels to implement changes, operate new technologies, and keep systems operating.

There is no longer a question of whether to train. Today, the question is how to provide training that is both effective and efficient.

Effective training is results-oriented. It starts with a company’s goals and works through the organization to define and construct a system that delivers the desired results.

Selecting a quality training program requires both a knowledge of content and an understanding of how to communicate that content to a workforce that has grown up in a media-based learning culture.

As most successful organizations have already discovered, multi-sensory instruction can help you navigate the potentially troubled waters of change.

More on Wednesday – – –

— Bill Walton, co-Founder, ITC Learning (Mondays & Wednesdays)

(This is a personal blog. Any views or opinions represented in this blog are personal and belong solely to the blog owner,, an independent consultant. They do not represent those of people, institutions or organizations that the owner may or may not be associated with in a professional or personal capacity.)